Last Updated: August 2026

At Ek Safar (“we,” “us,” “our,” “EkSafar”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or book a tour with us.

1. Information We Collect

When you make a booking or contact us, we may collect:

• Personal details: Name, phone number (including WhatsApp), email address, and CNIC/ID (where required for tour registration).
• Trip preferences: Expected travel dates, trip duration, number of travelers, and package type.
• Payment information: Bank transfer or mobile wallet details used to process advance payments (we do not store card details).
• Communication data: Messages, inquiries, or feedback sent via WhatsApp, contact forms, or social media.

2. How We Use Your Information

We use the information collected to:

• Process and confirm your tour bookings.
• Communicate trip details, updates, and reminders via phone, WhatsApp, or email.
• Improve our services and customize future travel recommendations.
• Send promotional offers or updates about upcoming tours (you may opt out at any time).
• Fulfill legal and safety requirements related to group travel.

3. Sharing of Information

We do not sell or rent your personal information to third parties. Your information may be shared only with:

• Transport providers, hotels/camps, or activity partners directly involved in delivering your booked tour.
• Government or law enforcement authorities, where legally required (e.g., for tour registration in certain areas).

4. Photography & Media

Photos and videos taken during tours may be used for promotional purposes on our website and social media platforms. If you do not wish to be featured, please inform us in writing before your trip.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

6. Cookies & Website Usage

Our website may use cookies to improve user experience, analyze traffic, and remember preferences. You can disable cookies through your browser settings, though this may affect website functionality.

7. Your Rights

You may:

• Request access to the personal information we hold about you.
• Request correction or deletion of your information.
• Opt out of promotional communications at any time by contacting us directly.

8. Third-Party Links

Our website may contain links to third-party sites (e.g., social media). We are not responsible for the privacy practices or content of these external sites.

9. Children’s Privacy

Our services are not intended for unaccompanied minors. Any information relating to minors is collected only with parental/guardian consent as part of group or family bookings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us:

• Phone/WhatsApp: 0312-4857888
• Social Media: @EkSafar